Community Bank Privacy Disclosure, Longview, TX

It is important to the Directors, Officers and Employees of Community Bank to protect your privacy. You should understand what information we collect and how we use it. We have strict policies and procedures to safeguard what information we collect.

We may collect "nonpublic personal information" about you from the following sources:

Information we receive from you on applications or other forms, through telephone or in-person interviews; such as: your name, address, social security number, income and assets.

Information about your transactions with us, our affiliates, or others; such as your account balance, payment history, parties to transactions and Information we receive from a consumer reporting agency, such as your credit history.

What Information We Disclose

We DO NOT DISCLOSE any "nonpublic personal information" about customer's accounts or other personally identifiable information to our affiliates or to “nonaffiliated third parties” for their independent use unless:

• Our Customer has requested or authorized it;
• The information is provided to help complete a transaction initiated or authorized by the customer;
• The information is provided to a reputable credit bureau or similar information reporting agency; or
• Revealing the information is lawfully permitted or required

At times it is essential to provide personally identifiable information about our customers to a third party, such as a vendor that is hired to provide support or services for one of the bank’s products. These vendors or service providers, as part of their contractual agreement with Community Bank, will be required to safeguard our confidential customer information and abide by applicable laws.

Community Bank does not, under any circumstances, provide account or personal information to non-affiliated companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.

If you close your account(s) or become an inactive customer, Community Bank will continue to adhere to the privacy policies and practices described in this notice.

Our Security Procedures

Community Bank is committed to the security of our customer’s financial and personal information. We limit access to personal and account information to only those employees who need to know that information to provide products or services to you. Employees are educated on the importance of maintaining the security of customer information. Employees who violate these privacy policy standards are subject to disciplinary measures. Community Bank maintains physical, electronic, and procedural safeguards to ensure compliance with federal regulations to protect your “nonpublic personal information”

Providing Privacy Information to Customers and Responding to Inquiries

The staff of Community Bank believes the confidentiality and protection of customer information is a priority responsibility. Our customers need to understand what we do to safeguard their personal information.

Customers who have questions about this privacy policy or have a question about the privacy of their customer information should call:

Judy Oliver, Vice President, (903) 236-4422

Community Bank is chartered under the laws of the state of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Community Bank should contact the Texas Department of Banking through one of the means indicated below.

In person or U.S. Mail:
2601 North Lamar Boulevard, Suite 300                                        
Austin, Texas 78705-4294

By Phone:
877-276-5554
Fax: (512) 475-1313

By Email: consumer complaints@banking.state.tx.us

WARNING: By clicking the link below, you will enter a Website that IS NOT monitored or controlled by Community Bank.

Website: www.banking.state.tx.u